Privacy Policy
A Home for Death and Dying ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by A Home for Death and Dying.
This Privacy Policy applies to our website, which can be accessed via this URL: www.ahomefordeathanddying.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions "Company," "we," "us," or "our," it refers to A Home for Death and Dying, that is responsible for your information under this Privacy Policy.
Country: where A Home for Death and Dying or the owners/founders of A Home for Death and Dying are based, in this case the United Kingdom.
Customer: refers to the person or organisation that uses the A Home for Death and Dying Service or engages our support.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit A Home for Death and Dying and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by A Home for Death and Dying or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification of a natural person.
Service: refers to the service provided by A Home for Death and Dying as described in the relative terms (if available) and on this platform.
Third-party service: refers to service providers we use to run the website and our work, such as website hosting and email.
Website: A Home for Death and Dying's site, which can be accessed via this URL: www.ahomefordeathanddying.com
You: a person who visits our website, contacts us, or uses our Services.
What Information Do We Collect?
We collect information from you when you visit our website, register on our site, subscribe to our newsletter, respond to a survey or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To respond to your enquiries
- To organise events and gatherings you have asked to join
- To send periodic emails, where you have asked to receive them
Special category data
Because of the nature of our work, you may choose to share sensitive information with us — for example, information about your health, the health or death of someone close to you, or your beliefs. UK GDPR treats this as special category data and gives it extra protection.
We only collect this kind of information when you choose to give it to us, and we only use it to provide the support or service you have asked for. We do not share it with anyone else without your consent, unless we are required to by law. We take particular care to store it securely and to keep it no longer than needed.
Do we share the information we collect with third parties?
We do not sell your personal information, and we do not share it with advertisers or marketing partners.
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting the website and email. We share personal information with these providers only so far as is needed for them to perform these services.
A Home for Death and Dying uses Google Analytics to help understand use of our services. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Where and when is information collected from customers and end users?
A Home for Death and Dying will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorised us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails.
How Long Do We Keep Your Information?
We keep your information only as long as we need it. Enquiries and correspondence are deleted within six months of our last contact with you, unless you are still involved with us. If you have asked to receive emails from us, we keep your details until you unsubscribe. Anything sensitive you have shared with us is deleted once it is no longer needed for the support you asked for.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We cannot, however, guarantee the absolute security of any information you transmit to us, and you do so at your own risk.
Could my information be transferred to other countries?
Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.
Can I update or correct my information?
The rights you have to request updates or corrections to the information A Home for Death and Dying collects depend on your relationship with A Home for Death and Dying.
You may contact us in order to (1) update or correct your personal information, (2) change your preferences with respect to communications and other information you receive from us, or (3) ask us to delete the personal information we hold about you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.
Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of A Home for Death and Dying or any of its Corporate Affiliates (as defined herein), or that portion of A Home for Death and Dying or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganisation or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with A Home for Death and Dying, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of the United Kingdom without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
The laws of the United Kingdom, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using A Home for Death and Dying or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.
Your Consent
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, contacting us, or booking with us, you hereby consent to our Privacy Policy and agree to its terms.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by A Home for Death and Dying. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies.
Cookies
A Home for Death and Dying uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable, or you would be required to enter your login details every time you visit the website, as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date above.
Kids' Privacy
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why this data is collected, and how we maintain this data under protection from being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have over their personal data.
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as:
- Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
- Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organisations must specify why they need the personal data when they collect it.
- Personal data should be held no longer than necessary to fulfil its purpose.
- People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organisation.
Individual Data Subject's Rights — Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. We would not know where personal data is stored beyond our own systems, so if you wish to exercise these rights please contact us using the details below.
Contact Us
Don't hesitate to contact us if you have any questions.
- Via Email: ahomefordeathanddying@gmail.com
- Via Phone number: 07736 435553 or 07857 934567